AnswerNet Wins 2012 SmartCEO100 Best-Run Company Award

(December 14, 2012) WILLOW GROVE, Pa. – AnswerNet, the world’s largest privately held telemessaging firm, won the SmartCEO100 Best-Run Company award in the category of Process Management for the Mid-Atlantic region at an awards ceremony in Baltimore on December 13, 2012. According to SmartCEO magazine, AnswerNet demonstrates the key award criteria including unique structure and business flexibility, innovation with Key Performance Indicators (KPIs), technology adaptation and an unparalleled brand culture.

AnswerNet CEO, Gary Pudles, was surprised and elated to hear his company name announced. He took the stage where he delivered a passionate and emotional thank you to his family and the AnswerNet family. AnswerNet began in 1998 with a small call center in Allentown, PA. AnswerNet now has 50 call centers across the USA and Canada, as well as call center partners around the world.

“I am surrounded by a great team who recognizes opportunity to improve, refine and reinvent how we manage our business to meet the ever-increasingly complex needs of our customers in a very competitive marketplace,” says Pudles. “This award shows great dedication and passion, and I couldn’t be more proud to be a part of this special group of people.”

The awards ceremony featured SmartCEO100 members and their teams from across the Mid-Atlantic for an evening of education, inspiration and entertainment. For more information about the SmartCEO100 program, please visit For more information on AnswerNet and its award-winning services, please visit