(May 17, 2011) WILLOW GROVE, Pa.— AnswerNet, the world’s largest telemessaging firm, announced today that TMC, a global, integrated media company, has ranked AnswerNet on its 26th Annual Top 50 Teleservices Agencies in the Inbound, Outbound and Global Aggregated categories. This marks the ninth consecutive year that AnswerNet has been awarded this honor.
“To be recognized as one of the top 50 firms for nine years straight speaks to our disciplined approach towards achieving our goal of long term sustainability,” says AnswerNet’s President and CEO, Gary A. Pudles. “All of AnswerNet’s employees continue to focus on allowing our customers to operate their businesses the way they want to and this approach helps our customers grow year after year. This is an incredible team that deserves all the kudos possible for making this type of sustained success possible.”
AnswerNet’s rankings have been steadily rising over the past several years. Since last year, Answered has risen from #20 to #17 in Outbound, and from #24 to #18 in Global Aggregated services. Inbound has been holding steadily at #16 since its jump from #28 in 2008.
The Top 50 Teleservices Agencies Ranking recognizes the top Outbound, Inbound and Global Aggregated teleservices agencies, both domestic and international. The Outbound rankings are published in the March 2011 issue of TMC’s publication – Customer Interaction Solutionsmagazine. The Inbound ranking will be published in the April 2011 issue.
AnswerNet provides full service Inbound, Outbound and E-bound contact center and fulfillment solutions. AnswerNet operates over 50 contact centers within the continental United States and Canada, providing a vast range of systems to optimize order entry, telephone answering services, sales, lead qualifications, market research and other contact management solutions for a client base of over 35,000. Processing over 60 million contacts annually, AnswerNet has been recognized for a number of awards, including Inc. Magazine’s Annual “Inc. 500” List of Fastest Growing Private Companies as well as Customer Interaction Solutions magazine’s Top 50 Teleservices Agencies.