NAEO Taps Gary Pudles for Insight on Call Centers Strategies regarding Increasing Costs of Evolving Technology at 2017 Conference

(March 8, 2017) WILLOW GROVE, Pa. – Gary Pudles, President and CEO of AnswerNet, is co-presenting on “Billing & Pricing Strategies in the Environment of Evolving Technology” at this year’s National Amtelco Equipment Owners (NAEO) Conference. Pudles is an ideal speaker on this topic. Not only has his organization, AnswerNet, been providing contact center solutions for several years, but Pudles has also founded SA Billing – a cloud-based billing and receivables management solution.


SA Billing is an easy-to-use, web-based system solution perfect for businesses with multiple locations that are services-based or use a recurring revenue model, particularly telephone answering services and call centers. With growing demands for omni-channel communications, contact centers can use SA Billing to automate and track many billing functions, view clear and concise reporting, and ultimately provide greater insight into costs and charges for technology solutions.

“The contact center industry has been steadily evolving over the years to incorporate multiple channels of communication – from telephone to text, chat, email and even social media,” says Pudles. “Many contact centers are faced with challenges on how to manage the growing technology needs. This session should really help call center business owners by offering best practices and first-hand insight regarding how to properly bill technology to remain competitive in the market while covering their expenses.”


The NAEO Conference is being held in San Antonio, Texas from March 22 – 15, 2017. “Billing & Pricing Strategies in the Environment of Evolving Technology” will be presented by Gary Pudles, as well as Scott Lyons of Extend Communications and George Otte of Responsive Call Center on March 14, 2017 from 9:45 am to 10:45 am. For more information, please visit the NAEO website at