(July 28, 2014) Willow Grove, PA – AnswerNet, a full-service provider of inbound, outbound, automated and business process outsourcing (BPO) call center services, has been recognized by TMC’s CUSTOMER Magazine as a top 50 teleservices agency for the 12th consecutive year.
TMC identifies the top inbound and outbound teleservices agencies, both domestic and international, as well as interactive inbound. Teleservices agencies are ranked for being the largest agencies in the industry as measured by the amount of billable teleservices minutes completed in 2013.
AnswerNet’s President and CEO, Gary A. Pudles, says: “It is truly a testament of the AnswerNet team’s dedication to customer service, because the only way to sustain 12 continuous years of recognition as a Top 50 call center is with happy customers. We are always looking for ways to make our customers more productive and more profitable – all while helping them to run their businesses, their way.”
The Top 50 Teleservices Agencies Inbound, Outbound and Interactive rankings are published online and in the April 2014 issue of CUSTOMER magazine. To learn more about AnswerNet and its award-winning services, visit www.AnswerNet.com.
AnswerNet is the world’s largest privately held telemessaging (telephone answering) firm and full-service provider of inbound, outbound, automated and business process outsourcing (BPO) call center services. AnswerNet is also the creator of ReadyRecall. AnswerNet operates over 50 contact centers within North America and has one near-shore location. AnswerNet’s award-winning approach has been recognized many times, including in Inc. Magazine’s annual “Inc. 500 List of Fastest Growing Private Companies,” Customer Interaction Solutions Magazine’s “Top 50 Teleservices Agencies” and SmartCEO Magazine’s “List of Best-Run Companies.”